Should you decide to cancel the delivery of ordered merchandise, you are entitled to request a refund at any point prior to the delivery. However, payments for orders which were successfully delivered shall not be refunded for any reason. reegp also reserves the right to refuse service, if deemed necessary, and refund any relevant transactions. Refund details and relevant timeframes shall be provided by an authorised reegp representative that can be contacted via means available at our Contacts Us page